Don’t have means don’t have!
Yesterday Ron and I went for Hong Kong Cuisine along Dingxi road as I need to go to my bank to get some stuff done. We have been to this place before and the grilled pork was not bad. The service was… well… no comments.

This time though, the very gruff waitress kinda got onto our nerves. Good service in Shanghai is really very very very rare.
We ordered some famous HongKong dishes and a bowl of fish congee. The picture in the menu was rather appetizing with slice fish, nuts and you-tiao (or Chinese cruller). The waitress taking our order immediately snapped “Oh…. There will be no you-tiao in the porridge”. Despite the small disappointment, we were prepared to let it go.

waitress: zhe ge mei you yiu-tiao de ah… (There is no chinese cruller in this congee)
me: wei shen me? (why?)
w: wo men yi kai shi jiu mei you de ya! (We never put chinese cruller in our congee when we started selling!)
me: na wei shen me zhao pian li mian you? (Why is it in the photo?)
w: <<<MEI YOU JIU MEI YOU!!!!!!!!>>> (DON’T HAVE MEANS DON’T HAVE!!!!!)
me: na jiu bu yao fang zhao pian ah!?!? (Don’t show it in the photo then!?!?)
w: …
Why bother to show the photos in the menu when you are not selling the actual stuff. It can be misleading and even if there are any misunderstandings, a polite explanation would have been enough. We find it ok if they have no more yiu-tiao, but they insisted that this ingredient was not included from when they started business!?!?!
Things in China are improving and some things here are way better than they are in other parts of the globe. Service line isn’t one of them! Lesson that we’ve learnt, never trust a photo in a menu and don’t have means DON’t HAVE!
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I too always get pissed off with the waitress in shanghai!
We practice Taiji, we practice it good. Like you said, Thiong Kok everything also have, but something still also dun have!
Aren’t you fed up with their ‘our way of doing xxxx is like this ‘ when you question them?
The other day I tried to order beef tendon soup noodles at a HK style cafe, the waitress said they’ve run out of beef tendons. So i ordered beef ball soup noodles instead, she then impatiently answered ‘told you we’ve run out of beef tendons!’ and then argued with me that there’s some beef tendons in beef balls, and they’ve run out of anything with beef tendons -_-!!!
ARGHHHHHH!
Local customers are very bossy and demanding. Could be the reason why the waitresses have can’t-be-bother attitudes here.