How To Reward Your Customers

3
Apr 2006

The formula for success for any business is to get your customers to make repeat purchases. There are a number of factors involved for getting repeat customers: pricing, quality of products and services, excellent customer service etc. One of the best ways is to reward your customers for their repeat purchases. Here are three
effective customer reward programs you could implement:


Number Of Purchases

This program is based on the number of purchases made by any customer. You could give away a f.ree product or service to any customer that makes ten or more purchases. To make the program more effective you could require a set time period that all ten purchases must be made by.


Dollar Amount

You can require a certain dollar amount be spent before the customer receives a reward. Tell customers if they spend over $50 in one month at your web site they get a 50% discount on their next purchase. You could also just reward one customer who spends the most every month with a bigger reward like a v.acation.


Points System

Reward customers a point for every one-dollar they spend. Lets say customers can get a f.ree computer for 300 points. That means customers will spend $300 dollars on your products and services to get enough points to get the f.ree computer. To push slower selling products or services just o.ffer more points per dollar spent for those particular items.

The kind of rewards you give should depend on what your business can afford. Cheaper rewards could be gift certificates, coupons, clothes, or movie passes. Expensive rewards could be jewelry, vacations, bed and breakfast gift certificates, electronics or computer equipment.

You may want to invest in a good database program to keep track of your rewards program. I also recommend contacting a legal professional for advice, set-up and the
structure of your rewards program. I hope these ideas I’ve given you help make your business more successful.

Quote of the Day:

“All adverse and depressing influences can be overcome, not by fighting, by by rising above them.” — Charles Caleb Colton

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Bibi Liew
7:57 am

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Behind The Scene

My name is Bibi Liew and I'm a third-generation oversea Chinese. I'm born on the 3rd of November and that makes me a typical Scorpio. I stayed in several countries and ended up in Shanghai for reasons that are still not entirely clear to myself... I came to China and work as an Expatriate in 2004. I am an Interior Architect and design Hotels and Club Houses in many Cities in China. Ron and I will relocate to Nanchang in March 2010 and I'll be a WAHM!

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